Terms and conditions

These "Terms and Conditions" apply to legal operations on products marketed to customers by SHAINA DISTRIBUTION within its virtual store Shaina-distribution.eu.


The words or phrases below shall have as part of this the following meanings:

Internet shop: means the website shaina-distribution.eu on which the Products are presented and sold to clients.

Order: shall designate the sales contract concluded between the customer and SHAINA DISTRIBUTION the Internet shop shaina-distribution.eu.

Sheet: means information pertaining to a product supplied by SHAINA DISTRIBUTION at the time said product on the Internet Boutique.

Products: means all goods and services sold by SHAINA DISTRIBUTION on the Internet Boutique.

Service: means the sale of products by customers SHAINA DISTRIBUTIONaux Internet Boutique.

Transaction: means all operations, security, authorizations and agreements inherent to payment for products ordered by credit card.

These Terms and Conditions are intended to define the terms and conditions under which SHAINA DISTRIBUTION offers and sells Products to its clients.
These conditions shall prevail over all other conditions contained in any other document, unless prior express written consent.

The client acknowledges having read at the time of placing order, the present general conditions of sale and expressly accept them without reservation.
These general conditions of sale govern the contractual relationship between SHAINA DISTRIBUTION and client, both parties accepting them without reservation.

The majority of products offered by SHAINA DISTRIBUTION customers is immediately available.
However, all products sold by SHAINA DISTRIBUTION may or may not necessarily be selling item online.

The automatic registration systems are considered as proof of the nature, content and date of the Order.
SHAINA DISTRIBUTION confirm the client's acceptance of the Order by sending a confirmation message to the email address it will release. The sale will be concluded only after the dispatch of the order confirmation.

SHAINA DISTRIBUTION reserves the right to refuse or cancel any order from a customer in particular in case of insolvency of that customer or in the event of a default of the relevant Order or an earlier delivery or a dispute over payment of a previous order.

Information specified by the customer when entering information inherent in its Order commit it. SHAINA DISTRIBUTION can not be held responsible for errors made by the client as the coordinates of the recipient of the Order (delivery address, billing address in particular) and delays in delivery or failure to deliver the Products ordered that these errors could result.

After confirmation of the Order and subject to full payment of the ordered products, SHAINA DISTRIBUTION will ship to the customer, under its responsibility, the goods ordered at the delivery address within a specified time on the product.

All Products set out in the past to SHAINA DISTRIBUTION Controls are intended for customers of personal or recipient whose name is mentioned in the delivery address.
If necessary, the customer agrees to pay upon receipt, all taxes, duties, levies and other charges present and future due for delivery of the products themselves; the joint liability of SHAINA DISTRIBUTIONne at no time to be engaged in that capacity.
Delivery will be made by International or Declared Value Declared Value.

Any delays in delivery due to the carrier or SHAINA DISTRIBUTION does not entitle the customer to claim damages.

The ordered products are transported at the risk and peril of the recipient. Upon receipt of the Products ordered, the customer or recipient should check the operation of the delivered, and take note of his conditions of employment contained in the instruction manual that is provided.

In the event that one or more of the Products ordered are missing or damaged, the customer or recipient must file a claim with the carrier and SHAINA DISTRIBUTION at the time of delivery.

In case of defects, the customer has the right of return as provided in good operating instructions.

Are considered as force majeure releasing SHAINA DISTRIBUTION its obligation to deliver war, riot, fire, strikes, accidents and impossibility of being supplied.
For availability of the Products ordered reasons, an Order will be subject to several successive deliveries to the customer.

The customer has a period of 7 days from receipt of the Products to return them to SHAINA DISTRIBUTION against exchange or refund. In this case, the customer shall return the new Products, intact, with all accessories, instruction manuals and documentation to the following address:

24, rue Davoust
93500 PANTIN

Upon exercise of the right of withdrawal, SHAINA DISTRIBUTION undertakes to refund the sums paid by the customer at no charge except for return shipping costs.

Repayment is due within a maximum period of 30 days.

The price is expressed in euro.

The price indicated on product sheets do not include shipping fees.

The price indicated in the order confirmation is the final price including all taxes and VAT. This price includes the price of products, handling costs, packaging and Product conservation, transportation costs and commissioning.

The price charged to the customer is the price indicated on the Order confirmation sent by SHAINA DISTRIBUTION

The Product price is payable by means of payment offered on site the day of the order.

The order validated by the customer will be considered effective until the secured bank payment center has given its approval on the transaction and, where appropriate, after assumption of risk acceptance by the insurer.

These general conditions of sale are subject to French law.

SHAINA DISTRIBUTION can not be held liable for damages of any kind, whether tangible or intangible property, which could result from a malfunction or improper use of the Products. It is the same for the possible modifications of the products resulting from the manufacturers.

Responsibility for SHAINA DISTRIBUTION will, in any event, limited to the amount of the order and can not be blamed for simple errors or omissions that may occur despite all precautions taken in presenting the products in case of difficulties in the implementation of this contract, the client and SHAINA DISTRIBUTION reserves the option, before any legal action to seek an amicable solution.

Otherwise, for retail customers, the Tribunal of Commerce of Bobigny has exclusive jurisdiction, regardless of delivery location and method of payment accepted.

In all cases SHAINA DISTRIBUTION can not be held liable for non-compliance with regulations and laws in force in the receiving country. Responsibility for SHAINA DISTRIBUTION is always limited to the value of the Products held liable at the date of sale and with no possibility of appeal to the brand or company producing the product.

In any event, the customer benefits from the legal guarantee of eviction and hidden defects under section 1625 and following of the Civil Code.

The customer may contact customer service by phone at 01-48-46-64-53 or by mail to
Answer: within 48 hours (working).

The Intelligence information collected for purposes of distance selling is required, this information is essential for processing and delivering orders, preparing invoices and warranty contracts. The lack of information leads to the non-validation of the Order.
In accordance with the "Data Protection" law, the processing of personal information about customers has been declared to the Commission Nationale Informatique et Libertés (CNIL).

The right (Article 34 of the Act of 6 January 1978) a right to access, modify, rectify and delete data concerning him, he can practice before SHAINA DISTRIBUTION - 24 Rue Davoust - 93500 PANTIN- 01-48-46-64-53. Moreover, SHAINA DISTRIBUTION agrees not to provide free or in exchange of information on its customers to third.