Removal Account

Account deletion

Last updated : 19 February 2026

Society SHAINA DISTRIBUTION allows professional users of the site shaina-distribution. had and its Android mobile app to request the deletion of their account and associated personal data, in accordance with the General Data Protection Regulation (GDPR).

1. How to request deletion of your account
To request the deletion of your professional account, please send an email to:

contact@shaina-distribution.eu

Please indicate:
  • The email address used for your account;
  • The name of your company;
  • Your customer number (if available).
Any request must be made by the account holder or an authorized representative.
2. Processing time
The application will be processed within 30 days of receipt. A confirmation of deletion will be sent to you by email.
3. Data deleted
The deletion of the account results in:
  • The deletion of your personal information (name, email, phone);
  • Removing your login identifiers;
  • Removing your browser data related to your account;
  • Disabling push notifications associated with your device.
4. Data retained for legal obligations
In accordance with French accounting and tax legislation, certain data relating to transactions (invoices, order history) may be retained for a maximum period of 10 years. These data are stored securely and are no longer used for commercial purposes.
5. Removal via mobile application
Android app users can also request the deletion of their account using the email address indicated above. The application shall not collect additional data other than those necessary for the operation of the professional account.